Culture Excellence without Exception If you're committed to the health and well-being of patients needing your care, UMass Memorial Medical Center shares your passion. Through excellence in clinical care, service, teaching and research, we're creating a higher standard of health for the people in Central New England. Step through our doors and you'll find extraordinary practitioners and caregivers who are passionate about serving patients.

Helping patients heal requires exceptional talent. UMass Memorial is committed to delivering the support, resources and technology you need to deliver the best possible care to a diverse community of patients and their families. Every day, you'll discover new ways of caring through ongoing educational opportunities that improve your skills and career. We enjoy a culture of respect and honesty—all with a focus on patient safety and satisfaction.

Our desire to offer the utmost quality of care is the reason we've chosen to become a Planetree hospital. Planetree, a nonprofit organization with 30 years of experience, is widely recognized in the health care industry for pioneering methods for personalizing, humanizing and demystifying the health care experience. This philosophy of caring is called “Planetree” based on the tree under which Hippocrates taught his medical students in ancient Greece. Hippocrates believed that given the right environment, patients would be better able to heal.

Planetree hospitals provide a truly healing environment where staff members share in decision making and help personalize the patient experience. As one of only 154 Planetree hospitals across the nation, we embrace our role as leaders in quality care.

The important components of Care...in a caring way:

Human Interactions

Family, Friends and Social Support

Access to Information and Education

Healing Environment and Design

Nutrition

Arts and Entertainment

Spirituality

Human Touch

Complementary and Integrative Therapies

Healthy Communities

Care...in a caring way at UMass Memorial depends on all of us
The effectiveness of Planetree at UMass Memorial depends on all of us. With recommendations and help from Planetree, we can decide what to do, what factors to put in place and where we want to go; it’s all for us working together with the same goals. Our journey is about identifying our patients and families’ common needs and expectations.

©2010 UMass Memorial Health Care, One Biotech, 365 Plantation Street, Worcester, MA 01605 All rights reserved. | Disclaimer